d. Use of Imaged Documents

Lenders must obtain specific approval from VA to use imaged documents.  Send a request to: 

                                     Department of Veterans Affairs

                                     Loan Guaranty Service (262A)

                                     810 Vermont Avenue, NW

                                     Washington, D.C.   20420

Include with the request

·   a full description of the lender’s imaging system

·   an explanation of how the lender uses the system, and

·   a copy of the lender’s quality control plan to ensure consistent imaging quality.

VA may request additional information as needed. 

VA will send notice of its determination to the lender.