d. CAIVRS Procedures

VA assigns an 11-digit VA lender ID number to each new lender (See section 13 of chapter 1), then automatically forwards the ID number to HUD with a request to grant the lender CAIVRS access.  The lender can begin accessing CAIVRS within several weeks of its VA ID number assignment.

Perform a CAIVRS screening on each applicant and any co-obligor immediately upon receipt of a loan application.  This includes IRRRL applicants.  Step-by-step instructions follow  (See also HUD Mortgagee Letter 92-31).

HUD also offers on-line access to CAIVRS.  For details, contact HUD or go to http://www.hud.gov/offices/hsg/sfh/sys/caivrs/caivrs.cfm.

Step

Action

1

Call CAIVRS using a touch-tone telephone.  Dial (301) 344-4000

Monday through Saturday 8:00 a.m. to 8:00 p.m. Eastern Time.

2

·   You will hear, “Welcome to the HUD Voice Response System.  To access the Credit Alert System, press 1.  To access the Line of Credit Control System, press 2.  If you have completed your call, press Zero.  Thank you.” 

·   Enter 1.

3

You will hear, “You have reached the HUD Credit Alert System.  Please enter your credit alert access code and then press #.”

·   Enter the first 10 digits of your VA lender ID number, then the “#” sign.

CAIVRS will only allow 1 second attempt to enter an access code.  The session is terminated if the second attempt fails.

4

If the lender is authorized to process more than 1 loan type, you will hear a menu.  “If you are processing a HUD Title I loan, press 1, or if you are processing a FHA Single Family mortgage loan, press 2, or if you are processing a HUD 312 LPA, press 3, or if you are processing a Veterans Affairs loan, press 4, or if you are...(and so on),..then press #.”

·   Enter 4, then “#”.

5

You will hear, “Please now enter applicant’s Social Security Number and then press * OR the Tax Identification Number and then press #.” 

·   Enter the appropriate number and symbol.