g. Establishing Eligibility

If eligibility is established, the lender prints out the certificate to submit with their guaranty package.  If eligibility cannot be established, a refer message will instruct the lender to submit a completed VA Form 26-1880 to VA for processing.

If…

…Then…

Eligibility is established,

The lender prints out the COE to be submitted with the guaranty package.

Eligibility is not established,

The lender has the veteran complete VA Form 26-1880.  Once completed, the lender should send it and the veteran’s proof of service to the Eligibility Center of jurisdiction.

Eligibility is established but the veteran has partial or no available entitlement,

The lender has the veteran complete VA Form 26-1880.  Once completed, the lender should send it, the veteran’s proof of service and evidence of a paid in full status for the previous loan to the Eligibility Center of jurisdiction.

Eligibility is established but the print out shows no entitlement on a loan that shows paid-in-full status,

The lender has the veteran complete VA Form 26-1880.  Once completed, the lender should send it and the veteran’s proof of service to the Eligibility Center of jurisdiction for restoration of entitlement processing. 

h. Access Limits for ACE

At this time access to ACE is limited to VA recognized lenders with a valid VA assigned lender identification number through the VA loan guaranty web portal.

i. Accessing ACE

Lenders can access ACE by using http://tas.vba.va.gov/TAS/index.html and clicking on the ACE link. 

Once the ACE link is accessed, lenders will see a brief paragraph about ACE.  There will be a link from that paragraph to the actual ACE log-in page.  Lenders may choose to bookmark that site.  Once logged-in, click on Requestors and select which function of ACE to use. 

ACE will generally be available 24 hours a day.